Return Policy

Last updated: August 9, 2020

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://xionlab.com website (the “Service”) operated by XionLab (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

 

Returns

Product returns must be made within thirty (30) days from date of purchase. Customers should email at [email protected] for instructions. Proof of purchase is required in all cases. Product returns may be denied or made subject to restocking fees and other charges by XionLab.

Due to the speed we fulfill your requests, we are unable to cancel orders for immediate shipment. If your order is back-ordered or not shipping for two or more business days, please contact Customer Care and we will do everything we can to accommodate your request. If you no longer need an item in your order, please return it.

 

Contact Us

If you have any questions about these Terms, please contact us or call us at (407) 624-9905